Customer Rewards Program
As a benefit to our customers, Valhalla's Gate offers a purchase and participation rewards program. The program is free, but signup is required. Once you have signed up you will receive rewards points for most purchases made at Valhalla's Gate.
- Program points are earned on qualifying purchases. Qualifying purchases include everything except event fees, purchase of consignment merchandise, certain bulk/volume purchase deals, and purchases made with gift or reward certificates. Program points are not earned for sales tax or shipping fees.
- For each $5 of a given sales transaction one (1) point will be earned. Examples:
- A sale of $15.46 would earn three (3) points
- A sale of $86.71 would earn 17 points
- A sale of $4.23 would earn zero (0) points
- Customers must present their reward card or identify themselves as a Rewards Program member at the time of purchase in order to be credited.
- A $5 reward certificate will be generated for every 25 points earned.
- This certificate may be redeemed for any store purchase (including fees).
- The certificate issued will be valid beginning 30 days after the date of issue and will remain valid for 90 days thereafter.
- If the reward certificate is used for a purchase of less than $5, the remaining value will be placed on the customers reward account as store credit.
- Reward certificates may only be redeemed by the customer to whom they were issued (based on the Rewards Program customer number).
Privacy and Communications
- Valhalla's Gate, Ltd. will not share Rewards Program customer data with any outside company or organization without specific individual customer authorization.
- By participating in the program a customer agrees that Valhalla's Gate may use mail and email contact information to send occasional event and promotional announcements.
- In the case of special orders placed by a Rewards Program customer, store staff may use telephone and/or email contact information provided as part of the program to inform the customer of the status of their order or to seek clarification.
Program Management and Policies
- This program is provided free of cost to the customers of Valhalla's Gate in appreciation of their patronage of the store.
- The management of Valhalla's Gate may alter or cancel this program at their sole discretion and without advance notice. In the case of cancellation, accumulated rewards points have no value.
- Participation or inclusion in the program may be terminated or denied to individual customers at the discretion of the management of Valhalla's Gate.
- Accounts which are inactive (defined as having no credited purchases) for 12 months may be cancelled.
- Questions or disputes regarding program points or rewards will be solely adjudicated by the management of Valhalla's Gate.
- Rewards points may not be traded, sold, given away, or otherwise exchanged.
- Reward points have no cash value.
Updated February, 2016.